بركات . ح. .; خير بك ب. . The role of procedure simplification in improving citizen satisfaction:. Tishreen University Journal- Economic and Legal Sciences Series, [S. l.], v. 42, n. 6, 2021. Disponível em: https://journal.tishreen.edu.sy/index.php/econlaw/article/view/10278. Acesso em: 25 nov. 2024.