حمدان م. . The Role Of Quality In Customers` Satisfaction With The Provided Banking Services (A Field Study On The Customers Of The Commercial Bank Of Syria In The Governorate Of Lattakia, Using The Gap Models). Tishreen University Journal- Economic and Legal Sciences Series, [S. l.], v. 43, n. 2, 2021. Disponível em: https://journal.tishreen.edu.sy/index.php/econlaw/article/view/10515. Acesso em: 15 jul. 2024.