زاهر ب. The effect of electronic service quality on customer satisfaction A field study on Syrital customers on the Syrian coast. Latakia University Journal - Economic and Legal Sciences Series, [S. l.], v. 46, n. 4, p. 91–112, 2024. Disponível em: https://journal.tishreen.edu.sy/index.php/econlaw/article/view/17433. Acesso em: 26 mar. 2025.