مرتضى صبا, and محمد عكروش. “The Effect of Waiting Queues in Improving Job Performance (Field Study in the Civil Status Department in Lattakia Governorate)”. Latakia University Journal - Economic and Legal Sciences Series 46, no. 3 (August 12, 2024): 409–428. Accessed April 30, 2025. https://journal.tishreen.edu.sy/index.php/econlaw/article/view/16209.