The Role Of Using Queuing Theory In Making Administrative Decisions A Case Study Of The Orthopedic Clinic In Tishreen University Hospital – Lattakia  

Authors

  • Fedaa Alsheikh Hasan Tishreen University
  • Nisreen Alsoleman Tishreen University

Abstract

This study aimed to demonstrate the role of using waiting queue models in administrative decision-making, in order to solve the problem of waiting in the orthopedic clinic at Tishreen University Hospital. To achieve this goal, a waiting queue model was formulated and resolved using (QM Windows) Where this study was applied in the orthopedic clinic at Tishreen University Hospital in Lattakia during the period from 1/8/2021 to 15/9/2021.

The study found an alternative model to solve the waiting problem in the orthopedic clinic, as the alternative model contributed to determining the ideal number of service centers that reduces waiting time and reduces the number of patients in the waiting queue to the least possible number.

 

 

 

Author Biographies

Fedaa Alsheikh Hasan, Tishreen University

Associate Professor- Business Administration Department

Nisreen Alsoleman, Tishreen University

Postgraduate student- Business Administration Department

Downloads

Published

2022-03-29

How to Cite

الشيخ حسن ف. ., & السليمان ن. . (2022). The Role Of Using Queuing Theory In Making Administrative Decisions A Case Study Of The Orthopedic Clinic In Tishreen University Hospital – Lattakia  . Tishreen University Journal- Economic and Legal Sciences Series, 44(1), 523–540. Retrieved from https://journal.tishreen.edu.sy/index.php/econlaw/article/view/12061

Issue

Vol. 44 No. 1 (2022): Tishreen University Journal of Research and Scientific Studies - Economic and Legal Sciences

Section

Master student researches

License

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

  • The authors retain the copyright and grant the right to publish in the magazine for the first time with the transfer of the commercial right to Tishreen University Journal of Research and Scientific Studies - Economic and Legal Sciences

     Under a CC BY- NC-SA 04 license that allows others to share the work with of the work's authorship and initial publication in this journal. Authors can use a copy of their articles in their scientific activity, and on their scientific websites, provided that the place of publication is indicted in  Tishreen University Journal of Research and Scientific Studies - Economic and Legal Sciences   .  The Readers have the right to send, print and subscribe to the initial version of the article, and the title of Tishreen University Journal of Research and Scientific Studies - Economic and Legal Sciences Publisher

  • journal uses a CC BY-NC-SA license which mean

    You are free to:

    • Adapt — remix, transform, and build upon the material
    •  
    • The licensor cannot revoke these freedoms as long as you follow the license terms.

  • Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.

  • NonCommercial — You may not use the material for commercial purposes.

  • ShareAlike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original.

  • No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.