The effect of waiting queues in improving job performance (Field study in the Civil Status Department in Lattakia Governorate)

Authors

  • Saba Murtada Tishreen University
  • Muhammad Akroush Tishreen University

Abstract

The study mainly aimed at determining the effect of waiting queues (service implementation time, number of windows, number of working hours) on improving job performance in Lattakia Governorate.

  The researcher followed the analytical descriptive approach in her study, and a set of methods including relying on secondary and primary data through a questionnaire designed and distributed to (140) respondents, from which (135) were retrieved, and (131) questionnaires were valid for analysis, and the research community consisted of a cadre Then, the SPSS program was relied upon as a tool for analyzing the available data.

The study reached a set of results, including: the existence of a significant effect of waiting queues in improving job performance in the Civil Status Department, the commitment of workers to the time of service implementation in the Civil Status Department, the presence of a good number of windows in the Civil Status Department, the number of working hours is good in the department in place Study, a relative increase in the quality of work, and the amount of work done is large in the department under study.

Downloads

Published

2024-08-12

How to Cite

1.
مرتضى ص, محمد عكروش. The effect of waiting queues in improving job performance (Field study in the Civil Status Department in Lattakia Governorate). Tuj-econ [Internet]. 2024Aug.12 [cited 2024Nov.25];46(3):409-28. Available from: https://journal.tishreen.edu.sy/index.php/econlaw/article/view/16209

Issue

Vol. 46 No. 3 (2024): Tishreen University Journal of Research and Scientific Studies - Economic and Legal Sciences

Section

Master student researches

License

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

  • The authors retain the copyright and grant the right to publish in the magazine for the first time with the transfer of the commercial right to Tishreen University Journal of Research and Scientific Studies - Economic and Legal Sciences

     Under a CC BY- NC-SA 04 license that allows others to share the work with of the work's authorship and initial publication in this journal. Authors can use a copy of their articles in their scientific activity, and on their scientific websites, provided that the place of publication is indicted in  Tishreen University Journal of Research and Scientific Studies - Economic and Legal Sciences   .  The Readers have the right to send, print and subscribe to the initial version of the article, and the title of Tishreen University Journal of Research and Scientific Studies - Economic and Legal Sciences Publisher

  • journal uses a CC BY-NC-SA license which mean

    You are free to:

    • Adapt — remix, transform, and build upon the material
    •  
    • The licensor cannot revoke these freedoms as long as you follow the license terms.

  • Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.

  • NonCommercial — You may not use the material for commercial purposes.

  • ShareAlike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original.

  • No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.