The Role Of Management Processes Reengineering In Improvement  A Competitive Advantage- A Field Study On Islamic Banks  Branches In The Syrian Coast 

Authors

  • Salah Sheikh Deeb Tishreen University
  • Ahmad Natour Tishreen University

Abstract

The aim of this Search is to study the role management processes reengineering in improvement  a competitive advantage for Islamic Banks , by studying management processes reengineering with its different dimensions (organizational dimension, Technological dimension, human dimension), and a competitive advantage with its different dimensions (improving the quality of services,  quick response to customer needs and desires, achieving superior efficiency, achieving creativity and innovation). 

To achieve this, a descriptive analytical approach was adopted in the practical in the search. A questionnaire was designed and distributed on workers at Islamic Banks in the Syrian Coast . (100) members  valid to analysis,  The SPSS 19 program was adopted.

The study concluded a set of results:

  • there are significant relationships between management processes reengineering and improving the quality of services as a dimension of competitive advantage on Islamic Banks in the Syrian Coast.
  • there are significant relationships between management processes reengineering and quick response to customer needs and desires as a dimension of competitive advantage on Islamic Banks in the Syrian Coast.
  • there are significant relationships between management processes reengineering and achieving superior efficiency as a dimension of competitive advantage on Islamic Banks in the Syrian Coast.
  • there are significant relationships between management processes reengineering and achieving creativity and innovation as a dimension of competitive advantage on Islamic Banks in the Syrian Coast.
  • there are significant relationships between management processes reengineering and improvement a competitive advantage on Islamic Banks in the Syrian Coast.

 

 

 

Author Biographies

Salah Sheikh Deeb, Tishreen University

Professor, Department of Business Administration

Ahmad Natour, Tishreen University

postgraduate Student, Department of Business Administration

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Published

2022-03-29

How to Cite

شيخ ديب ص. ., & ناطور أ. . (2022). The Role Of Management Processes Reengineering In Improvement  A Competitive Advantage- A Field Study On Islamic Banks  Branches In The Syrian Coast . Tishreen University Journal- Economic and Legal Sciences Series, 44(1), 437–457. Retrieved from https://journal.tishreen.edu.sy/index.php/econlaw/article/view/11972

Issue

Vol. 44 No. 1 (2022): Tishreen University Journal of Research and Scientific Studies - Economic and Legal Sciences

Section

Master student researches

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